Tank Alert® XT Alarm
The Tank Alert® XT alarm system must be installed according to national and local electrical codes. Learn more about the Tank Alert® XT alarm. Is proper voltage being applied to the system? |
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Is voltage being applied directly to the Sensor Float® control switch?
The Sensor Float® control switch closes the alarm circuit inside the alarm. It should not be connected to an external power source. Check the installation instructions for correct terminal positions.
Is the red warning beacon or horn off when the float switch is in the "on" position? (up for a high level alarm application or down for a low level alarm application)
There may be a problem with the alarm wiring, the alarm light, the control switch, or other panel components. Disconnect power.
Alarm
Inspect the alarm power cord for damage. Power-in lines should be connected to the terminal strip inside the alarm enclosure. Check the installation instructions for correct terminal positions.
If the wiring is consistent with the installation instructions, remove the float wires and install a jumper wire across the terminal positions where the float was connected. Turn on power. If the alarm does not activate, there may be a problem with the alarm panel. If the alarm does activate, there may be a problem with the float.
Float
Check the installation instructions for correct terminal positions. Check the connection between the float cable leads and the terminal strip. Check the float for proper positioning, tether length, or obstructions which may have caused the float to hang-up. Inspect the float cable for damage.
To test for continuity:
Disconnect the float cable leads from the screw terminals. Connect a volt/ohm meter to the black and white leads. Move the float to the "on" position (up for normally open models, down for normally closed models). If the volt/ohm meter reads no continuity, return the switch to your supplier. Note: Check wiring from float to alarm; if there is a problem with the wiring from the float to the alarm, it can read no continuity. Make sure the float switch is the correct model for the application. A Normally Open (NO) float switch is used for high level alarm applications and Normally Closed (NC) float switch is used for low level alarm applications.
Light
Light bulbs can be replaced in the field. Consult the factory for replacement bulbs and installation instructions.
Is the red warning light or horn on when the float is in the "off" position? (up for a for a low level alarm application or down for a for a high level alarm application).
There may be a problem with the alarm wiring or the control switch. Disconnect power.
Float
Check the installation instructions for correct terminal positions. Check the connection between the float cable leads and the terminal strip. Check the float for proper positioning, tether length, or obstructions which may have caused the float to hang-up. Inspect the float cable for damage.To test for continuity:
Disconnect the float cable leads from the screw terminals. Connect a volt/ohm meter to the black and white leads. Move the float to the "off" position (down for high level alarm models, up for low level alarm models).
If the volt/ohm meter reads continuity, return the switch to your supplier.
Make sure the float switch is the correct model for the application. A Normally Open (NO) float switch is used for high level alarm applications and Normally Closed (NC) float switch is used for low level alarm applications. Check the label on the float switch cable.
Was the alarm and switch used in an application other than those
recommended in the product literature?
Gather information from the customer or installer and consult product literature.
If you need further assistance, please contact Customer Service
TOLL FREE 1-888-DIAL-SJE (1-888-342-5753).