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Tank Alert® I Alarm

The Tank Alert® I alarm system must be installed according to national and local electrical codes. Learn more about the Tank Alert® I alarm.

Is proper voltage being applied to the system?
The voltage of the unit is listed on the ratings label on the back of the alarm.
- The internal components of the 120 VAC Tank Alert® I will be damaged if 230 VAC is applied.
- The 230 VAC Tank Alert® I will not operate on 120 VAC.

Tank Alert® I Alarm

In the absence of a label check the voltage with a volt/ohm meter.
Disconnect alarm from power source.
Place the meter leads on flat plug terminals. If the plug has been removed, place meter leads on bare wires at the end of the power cord.
- approximately 150 ohms indicates a 120 VAC Tank Alert® I
- approximately 1000 ohms indicates a 230 VAC Tank Alert® I

Is voltage being applied directly to the screw terminals on the alarm?
The screw terminals are for connection of the float switch only. The screw terminals should not be connected to an external power source or to contacts with an external power source.

Is voltage being applied directly to the SJE SignalMaster® control switch?
The SJE SignalMaster® control switch closes the alarm circuit inside the alarm. It should not be connected to an external power source.

Is the green "Power On" light off when power is applied?
There may be a problem with the alarm.
Check to see if there is power to the unit. Push the "Push To Test" switch. If the red light comes on and the buzzer sounds then the alarm has power. There may be problems with the green LED. Return the alarm to the factory. Note: The "Push To Test" switch tests the functionality of the alarm, not the whole system.
Inspect the power cord for damage.

To check for continuity:
Disconnect power. Place the meter leads on flat plug terminals. If the plug has been removed, place meter leads on bare wires at the end of the power cord. If the volt/ohm meter reads no continuity, there may be a problem with one of the alarm circuit elements. Return the alarm to the factory.

Are the warning light and horn off when the float switch is in the "on" position? (up for a high level application or down for a low level application)
There may be a problem with the alarm wiring or the control switch.
Push the test button. Horn and red light should come on. If they do not, return unit to the factory.Disconnect power from the unit.

To test for continuity:
Place the meter leads on flat plug terminals. If the plug has been removed, place meter leads on bare wires at the end of the power cord. If the volt/ohm meter reads no continuity, there may be a problem with one of the alarm circuit elements. Return the alarm to the factory.
Float - Make sure the float switch is the correct model for the application. A Normally Open (NO) float switch is used for high level alarm applications and Normally Closed (NC) float switch is used for low level alarm applications. Check the label on the float switch cable.

If the cable label is gone:
- Raise the float up. If the alarm activates, the float switch is a high level alarm model.
- Lower the float down. If the alarm activates, the float switch is a low level alarm model.
Check the installation instructions for correct terminal positions. Check the connection between the float cable leads and the terminal strip. Inspect the alarm power cord for damage. Check the float for proper positioning, tether length, or obstructions which may have caused the float to hang-up. Inspect the float cable for damage.

To test for continuity:
Disconnect the float cable leads from the screw terminals. Connect a volt/ohm meter to the white and black leads. Move the float to the "on" position (up for high level alarm models, down for low level alarm models).
If the volt/ohm meter reads no continuity, there may be a problem with the switch circuit elements.

Is the warning light on when the float is in the “off’’ position?
(up for a for a normally closed application or down for a for a normally open application).
There may be a problem with the alarm wiring or the control switch.
Disconnect power from the unit.

Alarm
Check the connection between the float cable leads and the screw terminals under the alarm.
Make sure the float switch is the correct model for the application. A Normally Open (NO) float switch is used for high level alarm applications and Normally Closed (NC) float switch is used for low level alarm applications. Check the label on the float switch cable.

If the cable label is gone:
- Raise the float up. If the alarm activates, the float switch is a high level alarm model.
- Lower the float down. If the alarm activates, the float switch is a low level alarm model.
Check the float for proper positioning, tether length, or obstructions which may have caused the float to hang-up. Inspect the float cable for damage.

To test for continuity:
Disconnect the float cable leads from the screw terminals. Connect a volt/ohm meter to the white and black leads. Move the float to the "off" position (down for high level alarm models, up for low level alarm models.)
If the volt/ohm meter reads continuity, there may be a problem with the switch circuit elements.

Was the alarm and switch used in an application other than those
recommended in the product literature?

Gather information from the customer or installer and consult product literature.

If you need further assistance, please contact Customer Service
TOLL FREE 1-888-DIAL-SJE (1-888-342-5753).